Política de envío

SHIPPING POLICY

Thank you for shopping with Agaralo. We work to process and deliver orders as quickly and reliably as possible. Please review our shipping information below before placing your order.

ORDER PROCESSING

Order processing times may vary depending on the product, availability, supplier, and fulfillment location. Most orders begin processing within 1–3 business days. Business days generally do not include weekends or federal holidays. Some products may be shipped directly by one of our approved suppliers or fulfillment partners. Processing and delivery times for these products may vary and will depend on the applicable supplier and shipping carrier. During holidays, product launches, promotions, or periods of high order volume, processing times may be longer.

SHIPPING RATES

Shipping charges, when applicable, are calculated and displayed at checkout before payment is completed. Shipping rates may vary based on the product, package size, weight, delivery location, supplier, and selected shipping method. Any available free-shipping promotions will be clearly displayed on our website or during checkout and may be subject to specific terms or minimum purchase requirements.

DELIVERY ESTIMATES

Estimated delivery dates or transit times provided during checkout are estimates and are not guaranteed unless specifically stated otherwise. Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, carrier delays, supplier processing times, and other circumstances outside our reasonable control.

MULTIPLE SHIPMENTS

Orders containing multiple products may be shipped separately. This may occur when products are stored at different fulfillment locations or when certain products are shipped directly by our suppliers. If your order is divided into multiple shipments, you may receive separate tracking information for each package.

TRACKING INFORMATION

When tracking information is available, it will be provided after your order has shipped. Please allow time for the shipping carrier to update tracking information after a shipping label has been created. Tracking updates and estimated delivery dates provided by shipping carriers are controlled by the carrier and may occasionally be delayed or inaccurate.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your shipping information carefully before completing your purchase. If you notice an error in your shipping address, contact Agaralo as soon as possible. We will make reasonable efforts to correct an address before an order ships, but we cannot guarantee that changes can be made after fulfillment has begun. Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer where permitted by law.

LOST OR MISSING PACKAGES

If your package appears to be lost or has not arrived within the expected delivery period, please contact Agaralo with your order number. We will review the available tracking information and, when appropriate, work with the shipping carrier or fulfillment partner to investigate the shipment. Please contact us promptly if tracking shows your package as delivered but you cannot locate it.

DAMAGED PACKAGES

If an order arrives damaged, please contact Agaralo as soon as reasonably possible after delivery. Please keep the product, shipping box, packaging materials, and any damaged contents while the issue is being reviewed. We may request photographs of the product and packaging to assist with a carrier claim, replacement, return, or refund. Eligible damaged or incorrect orders will be handled according to our Return and Refund Policy and applicable law.

TRADING CARDS AND COLLECTIBLES

Trading cards and collectibles may require additional protective packaging because of their condition-sensitive nature. Customers should inspect collectible merchandise promptly after delivery. If a trading card or collectible arrives materially damaged or different from its listing, please contact us before opening, altering, or disposing of the product or its packaging whenever reasonably possible. Opened factory-sealed trading card products are subject to the conditions described in our Return and Refund Policy.

ELECTRONICS

Customers should inspect electronics promptly after delivery and retain the original packaging, accessories, manuals, and other included materials until they are satisfied with the order. Electronics returns and damaged-item claims are subject to the requirements described in our Return and Refund Policy.

INTERNATIONAL SHIPPING

Agaralo currently primarily serves customers within the United States. International shipping availability, if offered, will be displayed during checkout. International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless otherwise stated. Agaralo is not responsible for customs delays or charges imposed by government authorities or international carriers, except where required by applicable law.

DELIVERY DELAYS

Agaralo is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, customs processing, transportation interruptions, or other unexpected events. However, if you experience a significant delivery problem, please contact us and we will assist in reviewing the shipment.

ORDER CANCELLATIONS

If you need to cancel an order, please contact Agaralo as soon as possible. We will make reasonable efforts to accommodate cancellation requests before fulfillment begins. Once an order has entered fulfillment or has shipped, we may be unable to cancel it. In that situation, the order may be subject to our Return and Refund Policy.

CONTACT US

If you have questions regarding shipping or an existing order, please contact us through the Contact page on our website or by email.

Agaralo Email: Agaralo.Business@Gmail.com